Our Partners

All Bendpak Lifts ship free. Shipping charges apply to accessories bought separately. 

All Returns must be approved by BendPak. Returns are subject to a 20% restocking fee. Customer responsible for freight (both ways) and handling charges. No returns of special order items.

Bill of Lading  Shipments should be thoroughly inspected by consignee as soon as they are received. If any of the goods called for on the Bill of Lading are shorted or damaged, consignees should not accept them until the carrier makes a notation on the freight bill of the shorted or damaged goods. 

Concealed damage  CONSIGNEES MUST NOTIFY FREIGHT CARRIER AT ONCE if any hidden loss or damage is discovered after receipt and request the carrier to make an inspection within 48 hours. If the carrier is unable to do so, prepare a signed statement to the effect that you have notified the carrier (on a specific date) and that the carrier has failed to comply with your request (name of person you talk to, date and time of the conversation). NOTE THAT IT IS DIFFICULT TO COLLECT FOR LOSS OR DAMAGE AFTER YOU HAVE GIVEN THE CARRIER A CLEAR RECEIPT. File your claim with the carrier promptly and support your claim with a cargo loss and damage claim form, copies of the bill of lading, freight bill, product invoice, photographs, and inspection claim given to you by inspector after inspection is done. Note that S. A. White Enterprises, Inc. or BendPak / Ranger's willingness to assist in helping you process your claim does not make S. A. White Enterprises, Inc. or BendPak / Ranger responsible for collection of claims or replacement of lost or damaged materials. 

Missing or incorrect products and parts: Please direct request for missing or incorrect parts to Bendpak's Customer Service Department within 30 days of date of receipt of order.